Legal Information
Terms and Conditions
Last Updated: January 1, 2026
1. Acceptance of Terms
Welcome to CultureJar. By accessing our website and purchasing our fermented foods, probiotic products, or starter kits, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions set forth below, please do not use our site or place an order.
We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the CultureJar website following any changes indicates your acceptance of the new terms.
2. Health and Product Information
CultureJar offers natural fermented foods intended to support a balanced diet and general gut health. The information provided on our website, product packaging, and related materials is for educational purposes only.
Our products are not intended to diagnose, treat, cure, or prevent any disease. We highly recommend consulting with a qualified healthcare professional before significantly changing your diet, especially if you have a compromised immune system, are pregnant, or have specific health conditions.
3. Orders, Pricing, and Availability
All orders placed through CultureJar are subject to product availability. Due to the natural fermentation process, some batches may take longer to prepare, and inventory may fluctuate. We will notify you promptly if an item you ordered is temporarily out of stock.
Prices for our products are subject to change without notice. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product descriptions. In the event of a cancellation, we will provide a full refund to the original payment method.
4. Limitation of Liability
To the maximum extent permitted by law, CultureJar shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use our website or products.
Our total liability to you for any claim arising from your purchase or use of our products shall not exceed the amount you paid for the specific product at issue.
5. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, your recent order, or our natural fermentation processes, please reach out to our support team. We aim to respond to all inquiries promptly.
Email: hello@culturejar.com